Modern

The AI-native OS for IT

Spring 2026ActiveB2BOperationsAIOpsSaaSB2BHealthcare ITAISan Francisco, CA, USA

Company

Modern is consolidating the IT function into a single platform powered by secure agents who understand your business. Help desk, access, hardware, on/off-boarding, security, procurement are automated end-to-end inside the channels your team already uses (Slack, Teams, Email, Voice, WhatsApp, Telegram).

Note: This is a preliminary assessment based on limited publicly available information. We did not have access to LinkedIn profiles or live product screenshots for this analysis. We will update this entry with a more thorough review soon.

Verdict

High Signal

Market Opportunity

IT operations/ITSM is a massive market — ServiceNow alone is a $200B+ company. B2B enterprise ICP is clear: companies needing to consolidate help desk, access management, onboarding, hardware procurement, and security. The AI-native angle targeting Slack/Teams/email channels is a real wedge against legacy ITSM tools.

Medium Signal

Founder Signal

Seb Poole is a serial founder with Frankie/Unmind having marquee customers (Disney, Uber, MLB) and $100M+ raised — strong signal, though LinkedIn not available to verify details. Aleks Tomovski has 15+ years in developer platforms: core team on Wix Code (millions of users), scaled a SE Asia startup, then led internal developer platform at Canva — genuinely relevant infra/platform experience. The pair is credible but no LinkedIn data available to cross-check specifics.

Low Signal

Competition

ServiceNow is a direct named competitor (the founders explicitly position against it) plus Freshservice, Jira Service Management, Atlassian, Zendesk, and multiple AI-native ITSM startups (Atomicwork, Rezolve.ai, Moveworks, which was acquired by ServiceNow for $700M in 2025). This is a crowded space with a dominant incumbent that has virtually unlimited resources to build AI features. No competitor data was found in search results but the landscape is clearly saturated.

Low Signal

Product

No press coverage, no named customers, no pricing page, no demo, no revenue metrics cited. The description is purely aspirational — 'consolidating IT function into a single platform' with no evidence of a live product, beta users, or any traction data. Website is getmodern.ai but no screenshots or content provided.

OverallB Tier

Strong founder pedigree — a serial founder with a $100M+ raised company and a Canva/Wix platform veteran is a credible pairing for an ambitious ITSM play. The market is real and massive, with ServiceNow as proof. However, this is one of the most competitive spaces in B2B SaaS: Moveworks just sold to ServiceNow for $700M, Atlassian and Freshworks have AI roadmaps, and multiple YC-style startups are attacking the same wedge. The core concern is zero visible traction — no customers, no press, no demo, nothing. 'AI-native OS for IT' is a crowded positioning that requires exceptional execution and a genuine technical moat to survive. Worth watching if they land 5-10 real enterprise customers fast, but right now it's a strong team in a brutal market with no proof points.

Active Founders

Seb Poole

Co-Founder & CEO

Building the AI-native ServiceNow. Serial founder, most recently Frankie now Unmind (Disney, Uber, Lendlease, the MLB as customers, 100m+ raised).

Aleks Tomovski

Founder

I've spent 15+ years building developer platforms, starting as part of the core team on Wix Code (now Wix Studio), where we helped empower millions of citizen developers before it was a buzzword. I then scaled a startup through Southeast Asia, before joining Canva where I led their internal developer platform. I left to co-found Modern with Seb, bringing the same platform-building instincts to IT automation.

Modern

TierB Tier

BatchSpring 2026

Team Size2

StatusActive

LocationSan Francisco, CA, USA

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